Terms & Conditions

 

 

1. Introduction

Welcome to TGN Direct (“we”, “us”, “our”). These Terms & Conditions govern your use of our website and the purchase of any products or services from us.

By using this website, you agree to be bound by these terms. If you do not agree, please do not use our website.

 

 

2. Company Information

TGN Direct is a UK-based business.
Registered address: [Insert address]
Email: [Insert email]
Phone: [Insert phone number]

 

 

3. Use of Website

You agree to:

• Use this website only for lawful purposes

• Not misuse or attempt to interfere with the website’s functionality

• Not reproduce, duplicate, or exploit any part of the website without permission

We reserve the right to suspend or terminate access if misuse is suspected.

 

 

4. Products & Services

All products are subject to availability. We reserve the right to:

• Modify or discontinue products at any time

• Limit quantities supplied

• Refuse orders at our discretion

Descriptions and images are provided for guidance and may vary slightly.

 

 

​5. Pricing & Payment

• All prices are listed in GBP (£) and include VAT (unless stated otherwise)

• We reserve the right to change prices at any time without notice

• Payment must be made in full at the time of order

We accept payment via approved payment methods displayed at checkout.

 

 

6. Orders

When you place an order:

• You will receive an order confirmation email

• This does not constitute acceptance of your order

A contract is formed only when we dispatch the goods.

We reserve the right to:

• Cancel or refuse any order

• Cancel orders due to pricing errors or suspected fraud

 

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7. Delivery

We aim to deliver within estimated timeframes, but delays may occur.

• Delivery times are not guaranteed

• Risk passes to you upon delivery

• You are responsible for ensuring accurate delivery details

Any delivery issues must be reported promptly.

 

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8. Returns & Refunds

Please refer to our Refund & Returns Policy for full details.

 

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9. Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses

• Our total liability shall not exceed the amount paid for the product

Nothing in these terms excludes liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Your statutory rights

 

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10. Product Use & Responsibility

You are responsible for ensuring that:

• Products are suitable for your intended use

• Installation or use complies with relevant regulations

We are not responsible for misuse or improper installation.

 

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11. Intellectual Property

All content on this website (text, images, logos, design) is the property of TGN Direct or its licensors.

You may not use, copy, or reproduce any content without written permission.

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12. Privacy

Your use of this website is also governed by our Privacy Policy.

 

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13. Changes to Terms

We may update these Terms & Conditions at any time. Changes will take effect immediately upon posting.

 

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14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the English courts.

 

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15. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Email: [Insert email]
Phone: [Insert phone number]
Address: [Insert address]